Help
Troubleshooting
Fix common problems quickly.
The preview is blank
- 1Click Reload in the top bar.
- 2Reload the browser page (Cmd/Ctrl + R).
- 3Tell Master in the chat what you see — it reads the error and fixes it.
- 4If a recent change caused it, restore the previous version.
I paid but don't see credits
Reload Plans & credits. Credits are normally added right after payment. If they're still missing after a few minutes, contact support with your invoice email.
My invite didn't arrive
Check spam. Invites need a paid plan and owner/admin rights. You can copy the invite link from the Share dialog and send it yourself.
My custom domain isn't working
Double-check the DNS records with your domain provider and wait — verification can take up to 72 hours.
Master keeps making the same mistake
Restore the last good version, then describe the change differently and more specifically, or use Plan mode first.